Privacy Policy

Who is responsible for your data

The data controller for the ticket buyer records described here is Lux Momentum. You can reach us at info@ecstaticdance.fi.

We have not designated a data protection officer. We are not a public authority, our work does not involve monitoring people on a large scale, and we hold no special-category data — so none of the cases that require one apply. Write to the contact address above instead.

What we hold about you

When you buy a ticket in our web shop, we take these details from the shop's order export: your name, your email address, and your order or ticket code. We also store the date of the event your ticket is for. We take nothing else from your order.

The shop asks for a postal address. We do not use it. You can type a dash ("-") in the address field instead of your real address.

At the door we also note whether you came in.

If you come in on a ticket someone gave you, or as someone's +1, the door crew may note your name and email address, if you agree to give them. If you also ask for our next events announcement there, we send you one email with a link to confirm it; otherwise we send nothing to that address.

If you join our next events announcement, we store your email address, whether you have confirmed it or left the announcement, the date you signed up and the date you confirmed. We also store the name you want us to greet you with, if you give one, and the language your browser prefers (Finnish or English). You can change the name and the language, or leave, with the link at the end of every announcement. When you leave, the name is deleted.

Why we hold it

Your name and ticket code are used to check you in at the door. The legal basis is that this is necessary to give you the entry you paid for.

When your ticket is added to our door list, we email you a thank-you message with your ticket: a QR code, your ticket code and a link to your ticket page. You show the QR code at the door. The legal basis is the same: it is necessary to give you the entry you paid for.

If an organizer puts you on a guest list with your email address, we store your name, your email address, how many people you bring and the date of the event. We email you a thank-you message with your ticket in the same way, and use the rest to check you in at the door.

If your ticket was missing from our door list and the door desk adds you with your email address, we email you your ticket in the same way.

If you are removed from the guest list after your ticket was emailed, we email you that your ticket is cancelled.

Your email address is used to send you one short message after the event: a thank-you if you came, or a sorry-we-missed-you if you did not. The same message invites you to join our next events announcement. The legal basis is our legitimate interest in keeping in touch with the people who bought a ticket.

If you are on a guest list with your email address, you get the same message after the event.

The links in that message go through our own site first. When you open one of them, we note the time you first opened a link from your message. We do not note which link it was, and we do not note anything about your device. We use this only to count how many people opened a link, so we know whether the message is useful. The links also carry a label (utm_source, utm_medium and utm_campaign) that tells our site and our web shop the visit came from this message. The legal basis is our legitimate interest in knowing whether our messages are useful. The time is kept with your ticket record and is no longer tied to you once your name and email address are deleted.

You are added to the next events announcement only if you press its button in that message. We then take the first word of the name on your ticket as the name to greet you with. Not joining has no effect on your ticket.

Who else can see it

The organizers of our events, and the crew working the door on the night, can see your name on the door list.

We do not sell your data and we do not use it for advertising.

The web shop where you bought your ticket holds your order under its own privacy policy. Our email is delivered by an email service, since every message we send leaves this site as an email.

How long we keep it

We delete your email address, your name and your ticket code 60 days after the event, unless you have joined our next events announcement. This happens automatically.

A guest's email address is deleted 60 days after the event too. The guest's name stays on that night's guest list.

An email address noted at the door is deleted 60 days after the event too.

If you join the next events announcement, we keep your email address for the announcement until you leave it. You can leave it at any time with the link in every announcement. When you leave, we keep your address marked as left, and send you no more announcements.

If you press "Don't send me these" in the message after the event, we keep your email address on a do-not-send list, so that we send you no more of these messages.

If you sign up for the next events announcement but do not confirm your address, the sign-up is deleted after 7 days.

Until then, your name, your ticket code and whether you came in are on that night's door list. After that, the list keeps only how many tickets were sold and used.

Your rights

You can ask for a copy of what we hold about you, ask us to correct it, ask us to delete it, and object to our use of it.

To do any of these, write to info@ecstaticdance.fi and we will answer within one month.

If you think we have handled your data badly, you can complain to your national data protection authority. In the EU you can complain to the one where you live, work, or where the problem happened.

This notice was last updated on August 14, 2026.